Police Support Services Technician, Mill Creek Police, WA

National Testing Network

The Mill Creek Police Department is seeking to establish an eligibility list for the position of Police Support Services Technician! All candidates must take the FrontLine National exam through National Testing Network to be considered further in the hiring process.

The department requires the candidate PHQ and PSSA. You can access these through your candidate account. NTN suggests completing the PHQ and PSSA as soon as possible so there is not a delay in your process.

Salary Information:  $47,012 – $61,982

Benefit Information:  The City of Mill Creek offers a comprehensive benefit package for regular full-time employees and regular part-time (20 hours or more per week) employees.

Section 125 Flexible Benefits Plan

For pre-tax payment of employee share of premiums

Includes options for employees to enroll in a flexible spending account for dependent care and/or for unreimbursed medical expenses.

Healthcare Benefits
Through AWC Employee Benefit Trust

  • Medical – Regence HealthFirst 250 or High Deductible Health Plan (HDHP)
  • Dental – Washington Dental Service Delta Dental Plan F
  • Vision – Vision Services Plan (VSP) $10 Deductible
  • Employee Assistance Program (EAP)

Paid Leave Benefits

  • Vacation – 12 days per year to start, with increases based on years of service
  • Sick leave – accrued at the rate of four hours per pay period
  • Ten holidays and one floating holiday per year
  • Bereavement leave

Retirement and Investment Programs

  • Washington State Department of Retirement Systems [DRS] (PERS or LEOFF)
  • Municipal Employees Benefit Trust (MEBT), which is a 401(a) Social Security replacement plan; employees of the City of Mill Creek do not contribute to or earn Social Security credit while employed with the City.
  • Two optional 457 deferred compensation plans:
    ◦DCP (WA State DRS Deferred     Compensation Program)

Other Benefits

  • Wellness Program (option to earn one paid wellness day off per year)
  • Training opportunities
  • Life insurance and AD&D
  • Long Term Disability (LTD)
  • Survivor income

Contact Information: 
Sergeant Stan White
[email protected]

Department Overview:  The Mill Creek Police Department (MCPD) is a full-service police department that maintains 24-hour staffing.  The current departmental biennial budget of $10,401,643 supports 25 FTEs and is poised to grow.  Mill Creek is a safe community that loves and values its police department, and expects genuine concern and caring in return.  Since inception, the focus of the Mill Creek Police Department has been on quality service to the community. A high degree of police visibility and interaction with the citizens is the number one priority of the department. We are an active partner in local, county, and state education and enforcement programs. Our commitment to the community is to consistently provide uncompromising levels of service, safety, and security, while maintaining the ability to be flexible and responsive to the ever-changing dynamics of a vibrant and active city.

The Mill Creek Police Department offers opportunities for growth and advancement.  We value our Team Member’s individual interests and strengths and are always looking for ways to improve our operations, community safety, and community relationships.

Area Information:  Situated in Snohomish County approximately 20 miles north of Seattle and 10 miles south of Everett, the City of Mill Creek, Washington, is a picturesque community nestled just inland from the Puget Sound, north of Lake Washington, and west of the Cascade Mountains.   Initially developed as a golf course community in a densely wooded area and incorporated in 1983, Mill Creek (pop. 24,000, 4.6 sq. mil.) is exceptionally well-planned and offers a hometown atmosphere with many of the amenities of urban living.

Mill Creek is a vibrant, safe, and family-friendly community where residents enjoy active lifestyles without all the big city commotion.  The City provides many opportunities to enjoy sports and the great outdoors.  Parks and trails are a hallmark of the city with over 43 acres of parks and 23 miles of nature trails.  Mill Creek enjoys 10 neighborhood parks, as well as a Sports Park, featuring a skate park and a ballfield for Little League and youth soccer.   The City offers recreation services, classes and special events designed to serve the active and passive recreation needs of our community.

The City’s centerpiece is the award-winning Mill Creek Town Center, featuring over 80 shops, restaurants, and services. Situated among nature trails and creeks, the outdoor shopping area has a park-like setting and hosts a variety of events, including 5K runs, art walks, live entertainment, and sporting events. Town Center is a model for successful urban development.

Centrally located with proximity to major employment centers along the I-5 and I-405 corridors, Mill Creek is extremely desirable to homebuyers and renters. The City offers a variety of neighborhoods ranging from those with traditional single-family homes to others with smaller cottage housing, as well as numerous high-quality townhomes and apartments.

Mill Creek is served by the Everett Public Schools, one of the best school districts in the State, with an elementary school, a middle school, and a high school within municipal borders.  Seven excellent colleges and universities are found within a 17-mile radius.  Mill Creek residents are well educated with 49% having a bachelor’s degree or higher. The popular Mill Creek Library is one of the busiest branches of the highly regarded Sno-Isle Libraries system.  Community Transit provides both local and bus rapid transit (BRT) service to connect Mill Creek to the larger metropolitan area.  In five years, BRT will also connect the City west to neighboring Lynnwood and its newly planned light rail.

Mill Creek offers an exceptional community experience, where natural beauty is preserved, neighborhoods flourish, businesses thrive, and recreational opportunities abound.

To learn more about the City of Mill Creek, please visit https://www.cityofmillcreek.com.

Population:  24,000 (Approx)


Job Requirements


Age : At least 18 years or older at the time of appointment

US Citizen : Yes

High School Grad/GED : Yes

Valid WASHINGTON State Driver’s License : Yes

Ability to Read/Speak English : Yes. Ability to speak/read/write in other languages is desirable.

Vision : 20/20 correctable.

College : Associates Degree or higher desirable.

Academy Certification : None required.

Prior Experience : None required.

Necessary Certifications :

  • Possession of, or ability to obtain, an appropriate valid Washington State Patrol Law Access Certification Level II within six months of employment.


  • Two years of experience performing law enforcement records duties for a government agency is preferred and may be substituted for one of the two years of clerical and/or administrative experience.
  • Experience with the New World public records management and systems strongly preferred.
  • Experience working with various criminal justice software systems (JIS, SECTOR, ACCESS, IBR, LiveScan).
  • Knowledge of the Washington State Public Records Act and public disclosure; five years performing law enforcement records duties for a governmental agency.


Additional Requirements :

  • Must possess a valid Washington State Driver’s License and an insurable driving record, or have the ability to obtain them within one month of hire.
  • Must be able to pass a criminal background investigation (including fingerprinting) and any other examination required by department policy.


Hiring Process : Register for written test with National Testing Network.
Complete written test.
After oral board interviews are conducted on an as-needed basis and an eligibility list is presented to the Civil Service Commission for certification. Vacancies are filled by Civil Service “rule of five” with the top five candidates forwarded to the appointing authority for background investigation and selection as vacancies occur. Applicants moving forward in the process will be required to successfully pass a secondary oral board, background investigation, polygraph and medical and psychological evaluations.