Social Media Quick Tip: Understand Facebook's Private Messaging & Admin Access Changes - Technology and Communications - LawOfficer.com

Social Media Quick Tip: Understand Facebook's Private Messaging & Admin Access Changes

The new features pose challenges & opportunities for agencies

 


 

Lauri Stevens | Friday, March 16, 2012

It used to be that if your agency had a fan page (as opposed to an individual profile) your fans couldn’t send your organization private messages. With the new Facebook layout, rolling out at the end of March, fans can now send private messages to any brand, agency or organization. The message button appears right below the cover photo on the right side. To turn off this feature, go to the setting pages and select Manage Permissions, then uncheck the box that says Show Message Button.

If left on, the new feature poses challenges and opportunities for agencies. In addition to providing a private way for citizens to offer evidence or tips to law enforcement, it also means agencies should monitor those messages.

In order to stay on top of the messages, an agency might want to give admin access to additional individuals within the organization, which also adds new challenges. Giving access to other individuals lessens the workload for the main admin, but you may not want those people to have complete access to your page. The good news there is Facebook plans to initiate levels of admin access.

Facebook has indicated it may have up to five levels of administrative access for pages and plans are to roll them out by the end of March.

Want More? 
The next SMILE (Social Media Internet Law Enforcement) Conference will be held March 25-28 in Vancouver, British Columbia, Canada. Click here for more information!



Related:



Connect: Have a thought or feedback about this? Add your comment now
print share
 
Author Thumb

Lauri StevensLauri Stevens is a social media strategist specializing in law enforcement. She's the principal consultant with and founder of LAwS Communications, and the creator and producer of the SMILE Conference.

BROWSE FULL BIO & ARTICLES >

What's Your Take? Comment Now ...

 

Law Officer Survey

LEOs & Drug Policy

The results are in. More than 11,000 sworn LEOs took time out of their busy schedules to tell us what they think about America’s fast-changing drug policy.
More >

 

Get LawOfficer in Your Inbox

Terms of Service Privacy Policy

 

Multimedia Thumb

Today’s Tip from Lexipol

More Below 100: Watch Your Speed
Watch It >


Multimedia Thumb

Winnipeg Police Chopper Ride-Along

Take a look at Air 1 operations.
Watch It >


Multimedia Thumb

Pregnant Iowa Mom Leads Officers on Pursuit

Spike strips used on expecting family’s vehicle.
Watch It >


Multimedia Thumb

Report Released on Colorado High School Shooting

School resource officer had threatened to resign out of fear.
Watch It >


Multimedia Thumb

London Missing Girl Search

Authorities search for a missing teen.
More >


Multimedia Thumb

Illinois Deputies Shot

Officers search for McHenry County gunman.
More >


Multimedia Thumb

Protests in St. Louis after Officer-Involved Shooting

18-year old fired on officer with a stolen handgun.
More >


Multimedia Thumb

Elsag's MPH 900: A Rugged License Plate "Hunter"

A look at Elsag North America's latest offerings in LPR technology
Watch It >


Multimedia Thumb

Havis, Inc Unveils Its Newest Manufacturing Robot

This robotic arm automatically offloads our Kaltenbach Saw.
Watch It >


Multimedia Thumb

A Cut Above for In-Car Video

High-definition video, 360-degree coverage around your vehicle
Watch It >


More Product Videos >